The following are questions that customers often have, the first question is most common
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Use the battery until you charge it. When it's fully charged unplug it and your battery will last longer, and, give better performance. Clean your desk. It sounds strange, but if you have a dusty, dirty desk, that dust will get into the vents and clog the cooling fan. Once the dust is inside your laptop, it is much harder to remove. You can try blasting it out with canned air, but you run the risk of damaging internal components. You can also remove the vent and clean out the grit, but remember that taking apart your laptop can void the warranty. So clean your desk at least once a week, if not daily. Be sure to charge up completely before you leave the house if there is no place to charge it where you are going. Mac laptops offer Expose to switch off the display temporarily. Use that whenever you are playing music and not using the display, or going out for a short duration. Take a break if your battery is running low. Don't run games if the computer's already hot.
We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge ₹ 500 labour which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.
Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.
Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!
We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.